Hospitality Operations Manager
7 hours ago
LAZ Parking is a leading provider of parking services, and we're seeking a skilled Hospitality Manager to join our team. As a key member of our LAZ Hospitality silo, you'll play a critical role in driving growth through operational and financial excellence.
Key Responsibilities- Oversee the financial, operational, safety, and service success at our hotels, ensuring alignment with our company's mission and values.
- Manage, plan, schedule, train, and direct the activities of Assistant Hospitality Managers, Supervisors, Shift Leads, and frontline staff.
- Develop and implement strategies to maximize revenue, control expenses, and enhance customer satisfaction.
- Collaborate with Regional Management to achieve business objectives and ensure compliance with company policies and procedures.
- Monitor and analyze market trends, competitor activity, and customer feedback to inform business decisions.
- Lead by example, embodying our company's culture and values, and fostering a positive, inclusive work environment.
- Bachelor's degree or equivalent work experience in hospitality, business, or a related field.
- 1+ years of management experience, preferably in the hospitality industry.
- Strong leadership, communication, and problem-solving skills, with the ability to adapt to changing circumstances.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Valid driver's license and willingness to work in a fast-paced environment.
As a Hospitality Manager at LAZ Parking, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and driving business success, we encourage you to apply for this exciting opportunity.
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