Nighttime Hospitality Associate

2 months ago


Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

Job Summary:

The Nighttime Hospitality Associate is a vital member of the Blue Sky Hospitality Solutions team, responsible for ensuring the smooth operation of the front desk and guest services during the evening hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Account Balancing and Reconciliation: Accurately balance and reconcile accounts from the day shift, ensuring all financial transactions are up-to-date and accurate.
  • Front Desk Operations: Manage front desk activity, handle guest check-ins and check-outs, and ensure a seamless guest experience.
  • Customer Service: Provide exceptional customer service, responding to guest requests and resolving any issues in a timely and professional manner.
  • Documentation and Reporting: Maintain accurate and up-to-date records, including guest information, room assignments, and financial transactions.
  • End-of-Day Activities: Ensure all end-of-day activities are completed, including balancing cash and credit card transactions, and preparing reports for the next shift.
  • Communication: Maintain open communication with the day shift team, ensuring a smooth transition of information and responsibilities.

Requirements and Qualifications:

  • Reliability and Punctuality: Arrive on time for shifts, and be reliable in meeting commitments.
  • Attention to Detail: Maintain high levels of attention to detail, ensuring accuracy in all financial transactions and guest information.
  • Excellent Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with guests and colleagues.
  • Flexibility: Be flexible and adaptable, willing to work varying schedules, including holidays and weekends, to meet the needs of the hotel.

Equal Opportunity Employer: Blue Sky Hospitality Solutions is an equal opportunity employer, committed to evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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