Hospitality Manager

3 weeks ago


Pittsburgh, Pennsylvania, United States Puttshack Full time
Job Title: Hospitality Manager

Puttshack is seeking a highly skilled and experienced Hospitality Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our venue, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Lead and manage a team of hourly associates to deliver exceptional guest service and maintain a high level of operational efficiency.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase revenue.
  • Collaborate with the Director of Operations and Assistant Director of Operations to achieve business objectives and goals.
  • Manage controllable expenses, including labor, inventory, and supplies, to ensure profitability.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • Minimum of 2 years of experience as a manager in a full-service restaurant or hospitality venue.
  • Results-driven with a proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Financial acumen, with the ability to manage budgets and control expenses.
  • Flexibility to work evenings, weekends, and holidays.
What We Offer:
  • Paid PTO and holidays.
  • Health insurance, including medical, dental, and vision.
  • Paid parental leave.


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