Restaurant Service Assistant

2 weeks ago


Northbrook, Illinois, United States Neiman Marcus Group Careers Full time
{"title": "Service Assistant/Busser", "description": "About the Role

As a Service Assistant/Busser at Neiman Marcus Group, you will play a vital role in delivering exceptional customer experiences in our fine dining settings. Your primary responsibility will be to maintain the highest standards of service, ensuring that our guests receive the same level of luxury and attention to detail that they expect from our brand.

Key Responsibilities
  • Maintain the dining room setup, ensuring that tables are cleared and reset to perfection.
  • Deliver food and beverages to guests in a timely and efficient manner, adhering to our high standards of service.
  • Restock glasses, flatware, and linens to maintain a clean and well-stocked dining area.
  • Assist kitchen staff and service staff with any service needs, including restocking plates, bagging "to go" orders, and setting up the expediter station.
  • Learn table numbers and sections in the dining area to provide exceptional service to our guests.
  • Assist waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed.
  • Setup the dining room with key items, including coffee, iced tea, and ice.
Requirements
  • Experience in serving food and beverage and following proper table service guidelines.
  • Knowledge of proper placement of china, glass, and flatware for table settings.
  • Knowledge of order of service and proper placement of table settings, food, and beverage as indicated by the kitchen ticket and the guidebook.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer service and problem-solving skills.
What We Offer

We offer a comprehensive range of benefits to our valued associates, including medical, dental, and vision benefits, disability benefits, paid parental leave, paid family leave, and adoption support. We also offer a retirement savings plan (401K) and life insurance, as well as financial solutions and personal and professional development opportunities.

", "company": "Neiman Marcus Group Careers"}

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