Patient Account Specialist

16 hours ago


Norfolk, Virginia, United States Eastern Virginia Medical School Full time
Job Title: Patient Account Specialist

The Patient Account Specialist plays a vital role in the billing division of Eastern Virginia Medical School, responsible for managing all aspects of the revenue cycle. This includes extracting and updating CPT and ICD-10 codes, data entry, denials, patient account research, and insurance follow-up.

Key Responsibilities:
  • Enter inpatient and outpatient charges in accordance with carrier regulations.
  • Research and assign the most accurate CPT and ICD-10 codes based on provider dictation and medical records.
  • Audit and review coding selections to ensure appropriateness and accuracy.
  • Work closely with providers to ensure timely submission of notes for claims processing.
  • Follow up with providers on missing information and respond to denials.
  • Review tasks in the EHR daily and maintain close relations with hospital staff and referring offices.
  • Authorize procedures and verify benefits with insurance companies.
  • Maintain compliance with policies and procedures within the Department of Generalist OB/GYN, Minimally Invasive and Gynecologic Surgery, Urogynecology, and Maternal Fetal Medicine.
Qualifications:

An Associate's degree plus at least one year of experience working with CPT and ICD-10 coding in a surgical setting is required. Prior experience with OBGYN coding and billing is strongly preferred. Current CPC certification or ability to obtain certification within one year of employment is required.



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