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Restaurant Operations Manager

2 months ago

Buffalo, New York, United States Dunkin' Full time
About the Role

We are seeking an experienced and motivated Assistant Restaurant Manager to join our Dunkin' team. As a key member of our leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Recruitment and Development: Assist in recruiting, hiring, onboarding, and developing a high-performing team of restaurant staff.
  • Guest Experience: Ensure that every guest has a positive experience by maintaining a clean, safe, and welcoming environment.
  • Operational Excellence: Implement and maintain operational standards, including inventory management, cash handling, and food safety procedures.
  • Profitability: Analyze sales data and implement strategies to drive sales growth and improve profitability.
Requirements
  • Experience: 1+ year of experience in a restaurant management or leadership role.
  • Skills: Strong communication and leadership skills, ability to work in a fast-paced environment, and basic computer skills.
  • Education: High school diploma or equivalent required.
About Dunkin'

Dunkin' is a leading quick-service restaurant chain with a rich history of innovation and customer satisfaction. We are committed to providing our guests with high-quality products and exceptional service in a welcoming and clean environment.