Restaurant Operations Manager

4 weeks ago


Buffalo, New York, United States lloyd Full time

Immerse yourself in a world of culinary excellence.

What sets us apart:

  • Competitive compensation package
  • Comprehensive benefits, including medical and dental insurance
  • Paid time off and maternity/paternity leave
  • 401K with company contributions
  • Employee discounts and swag
  • Employee assistance program
  • Fun and employee-oriented company culture
  • Career growth opportunities

There's no life like the one you'll find in our kitchen.

The role: Restaurant Assistant Kitchen Manager -

We're seeking a Restaurant Assistant Kitchen Manager to join our team across multiple locations. This position will oversee restaurant operations, monitor inventory, and delegate tasks to ensure a successful shift. You'll work closely with new crew members, train them in our ways, and adhere to SOPs, company initiatives, and our core values. You'll serve as the feedback champion for food and customer experience.

This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you, we want to talk.

The Assistant Kitchen Manager will:

  • Provide direction and leadership to the team on day-to-day operations.
  • Lead by example, setting the standard for our core values and culture.
  • Assist in coordinating catering operations, including pickup, delivery, and off-site events.
  • Ensure proper security procedures are in place to protect employees, guests, and company assets.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Maintain a professional image, including cleanliness, uniforms, and appearance standards.
  • Execute opening and closing duties of the restaurant.
  • Oversee and assist with daily line shifts, covering breaks and communicating with line staff.
  • Oversee and assist in new hire training.
  • Handle guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience.
  • Motivate employees to work as a team to meet our standards.
  • Supervise portion control and quantities of preparation to minimize waste.
  • Bank deposits and counting tills.
  • Counting and recording Credit Card tips.
  • Monitor and input shrink logs into Inventory software.
  • Ensure all staff follow company cash handling procedures.
  • Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation.
  • Knowledge of employee Schedule writing as it relates to the goals of the company.
  • Determine and make adjustments when necessary to food production schedules.
  • Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types.
  • Check the quality of raw and cooked food to ensure health and safety standards are met.
  • Advocate and promote sanitary practices for food handling, general cleanliness, and maintenance of all areas of operation (ServSafe Certified).
  • Ordering of food and other supplies needed to ensure efficient operation.
  • Checking the quantity and quality of received products, making sure they reflect what was ordered.
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager.
  • Provide functional expertise to assist training of all subordinate staff.
  • Knowledge of who our Vendors are and what they supply.
  • Covering shifts as needed depending on the needs of the business.
  • Preparing, packing, and cooking catering orders.
  • Attendance at and execution of Inventory counts.
  • Updating order guides monthly.
  • Tortilla Production Backup.
  • Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary.

Must be available to work evenings and weekends.



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