Food and Beverage Operations Manager

18 hours ago


Phoenix, Arizona, United States Arizona Biltmore Full time
Food and Beverage Supervisor Job Description

At Arizona Biltmore, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will play a crucial role in ensuring the smooth operation of our food and beverage outlets, providing exceptional service to our guests, and maintaining high standards of quality and safety.

Key Responsibilities:
  • Supervise and coordinate the daily operations of food and beverage outlets, including planning, organizing, and controlling resources to achieve business objectives.
  • Lead and motivate a team of food and beverage staff, providing guidance, training, and development opportunities to ensure excellent service delivery.
  • Monitor and control food and beverage costs, inventory, and quality, ensuring compliance with company standards and regulations.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention, through effective communication, problem-solving, and conflict resolution.
  • Collaborate with other departments, such as housekeeping, maintenance, and security, to ensure seamless operations and guest satisfaction.
  • Conduct regular audits and inspections to ensure compliance with health and safety regulations, and maintain accurate records.
  • Participate in the development and implementation of new menus, promotions, and events, to drive revenue growth and enhance the guest experience.
Requirements:
  • At least two (2) years of experience in a supervisory role in the food and beverage industry, preferably in a luxury hotel setting.
  • Proven track record of success in leading high-performing teams, with a focus on customer satisfaction, quality, and safety.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong knowledge of food and beverage operations, including menu planning, inventory management, and cost control.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.
What We Offer:

As a Food and Beverage Supervisor at Arizona Biltmore, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You will also have access to our exclusive employee perks, including discounted room rates, dining, and spa services.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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