Executive Leader
7 days ago
We are seeking an experienced Executive Leader to join our team at Unum, responsible for delivering superior service to brokers receiving compensation from our company.
Key Responsibilities- Overall operational responsibility for design and delivery of quality compensation services to brokers, plan administrators, and clients for all products, services, and functions.
- Assure all brokers submitting business are properly licensed and appointed with Unum insuring companies.
- Assure Unum companies are in full compliance with all state regulations regarding licensing, appointing, and compensation of brokers.
- Represent Unum's response to all Market Conduct Examinations relating to Broker Compensation Services accountabilities.
- Collaborate with field sales, service, and corporate senior leadership to identify, develop, and implement strategic initiatives (including technology solutions) that improve productivity, efficiency, consistency, and service quality in support of unique marketplace requirements.
- Develop strong and collaborative partnerships across the organization and enterprise to positively influence business retention and sales revenue.
- Implement continuous improvement and efficiency initiatives within the organization meeting all quality delivery service goals.
- Drive profitable business growth through consistent high-quality service delivery of broker appointments and compensation and other administrative services.
- Accountable for financial integrity and appropriate allocation of broker compensation and group, individual, and VB premiums under management through effective accounting processes, premium collection, debt recovery, and administration.
- Ensure effective operational planning & implementation of broker compensation services.
- Undergraduate degree required; graduate degree preferred.
- Minimum of eight years experience required in operational management in the insurance industry.
- Demonstrated ability to lead and manage operations of a medium-size organization.
- In-depth knowledge of insurance industry operations, products, and services.
- Strong collaboration skills; excellent negotiation and facilitation skills.
- Excellent communication and executive presentation skills.
- Strong customer service and advocacy skills.
- Demonstrated leadership and staff development skills.
- Proven ability to think strategically and act tactically.
Unum is a Fortune 500 company and leading provider of employee benefits to companies worldwide. We offer a portfolio of benefits and rewards that are competitive and comprehensive, including healthcare benefits, insurance benefits, performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match.
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