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Customer Experience Ambassador

2 months ago

Amherst, Virginia, United States Nothing Bundt Cakes Full time
About the Role

We are seeking a skilled and enthusiastic Guest Services Representative to join our team at Nothing Bundt Cakes. As a Joy Creator, you will play a vital role in creating a warm and welcoming environment for our guests, ensuring their experience is nothing short of exceptional.

Key Responsibilities
  • Provide exceptional customer service, ensuring every guest feels valued and appreciated.
  • Assist guests in ordering the perfect cake for their celebrations, taking into account their preferences and needs.
  • Work collaboratively with the team to maintain a clean and organized bakery, adhering to high standards of quality and presentation.
  • Participate in training and development programs to enhance your skills and knowledge, ensuring you are equipped to provide the best possible service.
  • Contribute to the success of the bakery by actively promoting our products and services, and identifying opportunities to improve the guest experience.
What We Offer
  • A competitive hourly rate of $15.50.
  • A flexible schedule, with approximately 15-20 hours of work per week.
  • The opportunity to work in a fun and dynamic environment, surrounded by a team of like-minded individuals who share our passion for delivering exceptional customer service.
  • Ongoing training and development opportunities, enabling you to grow and succeed in your role.
  • The chance to be part of a growing company with a strong commitment to community involvement and social responsibility.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • The ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • A flexible schedule, with availability to work weekday daytime shifts.