Applications Analyst
3 days ago
The University of Massachusetts is seeking a highly skilled Applications Analyst to join our team. As an Applications Analyst, you will be responsible for analyzing, developing, deploying, administering, and supporting information systems and related technology to support core business and organizational functions in Administration and Finance.
Key Responsibilities- Perform business analysis to identify opportunities for improving processes and systems
- Ensure compatibility and interoperability of in-house and third-party systems and related interfaces
- Participate in database analysis activities, including user interface design, usability testing, and implementation
- Provide application and operational support to staff, including troubleshooting and resolving technical issues
- Develop reports and scripts using various reporting tools
- Configure, administer, monitor, and maintain database applications
- Provide project management for in-house and third-party system implementations and enhancement projects
- Bachelor's degree with a minimum of four years' experience in systems and database administration, application design, analysis, and/or computer applications support
- Working technical knowledge in relevant programming languages, including SQL
- Advanced knowledge and experience with desktop applications and networking
- Strong customer service, communication, critical thinking, analytical, and problem-solving skills
- Ability to work well with people from diverse disciplines and technical expertise
- Ability to effectively prioritize and execute tasks in a multiple priority environment
- Bachelor's degree in an information technology-related field
- Understanding of Microsoft Active Directory Group Policies
- Knowledge of Massachusetts Law Enforcement specific systems, including CJIS/CORI, record management, and public safety communications systems
The typical office environment requires a Monday-Friday schedule from 8:30am to 5pm. The salary range is Level 27, and the University of Massachusetts is an equal opportunity employer.
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