Graduate Education Recruitment Specialist
5 days ago
Under the direction of the Director of Marketing Strategy and Communications for Isenberg Graduate and Professional Programs, the Graduate Education Recruitment Specialist will be responsible for managing qualified leads for Isenberg Graduate and Professional programs. The position will work closely with all program personnel to actively pursue qualified leads and address general inquiries from prospective students via one-on-one correspondence.
Key Responsibilities- Converts qualified leads into promising applications by advising prospective students with appropriate and accurate information regarding program options and admissions.
- Monitors and analyzes data from the CRM System used by Isenberg to track qualified leads from prospect to applicant to matriculated student.
- Continuously explores new and innovative ways to utilize the Customer Relationship Management (CRM) tool to improve prospective student services and communications.
- Analyzes data to identify key leads and recommends effective communication strategies/marketing resource allocations.
- Contributes to the overall success of Isenberg Graduate and Professional Programs by providing solutions to team coordination and related workflow procedures.
- Bachelor's degree and one (1) year of professional work experience.
- High level of written and verbal communication skills.
- Ability to effectively influence stakeholders of various levels including potential students, faculty and administration.
- Strong organizational and planning skills including project management skills.
- Ability to quantify results within and across functions.
- Ability to exercise discretion and confidentiality when interacting with students and faculty to include a diverse population.
- High technical aptitude including the ability to use computer-based registration and academic records technology.
- Demonstrated customer service experience and enthusiasm.
Monday - Friday, 37.5 hours/week. Required to work some nights and weekends. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week.
Salary InformationLevel 25
Special Instructions to ApplicantsAlong with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
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