International Student Advisor

5 days ago


Amherst, Virginia, United States University of Massachusetts Full time
Job Summary

The University of Massachusetts is seeking a highly skilled International Student and Scholar Advisor to provide expert guidance and support to international students, scholars, and employees. As a key member of the International Programs Office, you will play a critical role in ensuring compliance with federal immigration regulations and providing exceptional customer service to our global community.

Key Responsibilities
  • Advise international students, scholars, and employees on immigration policies and procedures, including visa sponsorship, travel advice, and program transfers.
  • Process and maintain documentation for obtaining J-1, F-1, and H-1B visa status for international students and scholars and their dependents.
  • Ensure adherence to UMass Amherst campus, UMass system compliance, and Federal immigration guidelines for the sponsorship of non-immigrant visas.
  • Research, interpret, and apply Federal and UMass institutional regulations and policies related to international student, scholar, and employee immigration sponsorship.
  • Serve as liaison with government agencies, including the U.S. Department of State, U.S. Department of Labor, and U.S. Department of Homeland Security.
  • Provide support to the Director and other IPO staff members in the development of internal policies, procedures, and business practices related to the UMass Amherst international population.
  • Update and monitor multiple integrated online systems, including Sunapsis, PeopleSoft, and SEVIS RTI, to ensure immigration status compliance.
  • Oversee, participate, and present applicable orientation and cultural activities for international students and scholar clientele employees and visitors.
Requirements
  • Bachelor's Degree and more than two (2) years' experience working in an educational setting as an advisor or program administrator.
  • Demonstrated interest in immigration policy and/or working with a highly diverse international clientele.
  • Ability to multitask, meet urgent deadlines, and adapt to changing demands and priorities.
  • Excellent customer service skills, interpersonal and written communication skills.
  • Excellent organizational, record-keeping, analytical, problem-solving, and decision-making skills.
  • Ability to work independently as well as contribute and collaborate effectively as a member of a team.
  • Ability to work efficiently with computer and data systems.
Preferred Qualifications
  • Prior direct experience working in academic immigration-related positions.
  • Strong knowledge of regulations and processes pertaining to student and scholar immigration (F-1 and J-1 visa categories) and employment-based immigration classifications.
  • Master's Degree.
  • Knowledge of foreign languages.
  • Knowledge and familiarity of internal UMass systems and programs, institutional policies and procedures; UMass authorization as an institutional Alternate Responsible Officer and Designated School Official with the Department of Homeland Security.

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