Relationship Banker

We are seeking a highly motivated and customer-focused Relationship Banker to join our Amherst team at First National Bank. As a key member of our Retail branch team, you will play a vital role in making a meaningful impact on the lives of our customers and communities.

• Presenting traditional and non-traditional bank products and services to customers and prospective customers
• Taking loan applications and referring larger credit opportunities
• Expanding account relationships by referring customers to other bank products and services

• Gathering customer and potential customer information; analyzing customer needs; presenting suitable products; asking for the business and closing the sale
• Making sales calls individually or accompanying calling officer and participating in community activities
• Suggesting market strategies that could lead to new business
• Making decisions regarding Branch Operations to provide direction for other Branch employees when the Branch Manager is unavailable
• Serving as a liaison between the customer and bank products and services to ensure successful outcomes

• Competitive salary
• Quarterly incentive plan
• Comprehensive medical, dental, vision and life insurance benefits
• Generous Paid Time Off (PTO) and 11 paid holidays
• Paid Parental Leave and other paid extended leave for eligible employees
• 401(k) Match Program and Pension Plan
• Tuition Reimbursement
• Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
• We focus on the growth and development of our employees. The Relationship Banker has the ability to grow professionally at FNB

• Associate's degree or equivalent experience in the Financial Services industry. Undergraduate degree a plus
• Three to four years of customer service and sales experience. Previous experience in banking or financial services preferred
• Understanding of banking products and services, including deposit accounts and loans
• Reputation for excellence in customer service and relationship development
• Excellent communication, interpersonal, and relationship-building skills
• Well-organized, detail-oriented, and self-motivated. Ability to work well independently and as part of a team
• Ability to prioritize tasks and manage time effectively in a fast-paced environment with minimal guidance
• Some flexibility to work outside of normal business hours required
• Proficient in use of PC based products including Word, Excel and Outlook. Aptitude to quickly learn and use electronic banking product applications