Grief Support Coordinator
2 weeks ago
Employee Benefits for Full-Time and Part-Time Positions
Comprehensive Medical, Dental, and Vision Coverage, including a Cancer plan.
401(k) retirement savings plan with employer matching, along with an Accident plan.
Generous Paid Time Off (PTO) program and support for Critical Life Events.
Tuition and certification reimbursement, along with an Employee Assistance Program (EAP).
Group Term Life Insurance and Accidental Death & Dismemberment coverage, plus free parking at all locations.
Short-term and Long-term Disability Insurance, as well as mileage reimbursement for work-related travel.
Support for un-reimbursed medical expenses and dependent care.
POSITION SUMMARY
The Grief Support Coordinator is responsible for conducting assessments of bereavement needs following the loss of a patient, creating and implementing a bereavement care plan, and providing support to families before and after the patient's passing. This role includes offering bereavement counseling and referrals to community resources as necessary. The Grief Support Coordinator also plays a key role in enhancing and expanding existing services, developing new initiatives, educating staff and community members, and engaging in outreach efforts. This position is an integral part of the interdisciplinary team.
QUALIFICATIONS
Education: A Bachelor's degree in social work, psychology, counseling, or a related field is required; certification in bereavement counseling or relevant experience is also necessary. A Master's degree is preferred.
Experience: A minimum of three years of clinical experience, ideally in a healthcare or hospice environment.
Licensure: Valid licensure in Arkansas, if applicable.
Additional Requirements: Reliable transportation, a valid Arkansas driver's license, and car insurance are required.
PRIMARY RESPONSIBILITIES
- Conducts initial bereavement assessments and communicates with caregivers and families as needed.
- Performs bereavement risk assessments in accordance with established guidelines and formulates care plans based on these assessments.
- Visits the homes of patients as required.
- Provides short-term crisis intervention and individual or family bereavement counseling following the patient's death.
- Refers families to suitable community agencies and services when hospice-based support is not appropriate, while fostering relationships with these agencies to facilitate referrals.
- Creates and maintains a library of educational materials related to grief and loss for families and staff use.
- Engages in community outreach and educational initiatives.
- Utilizes creativity and expertise to enhance bereavement services within the organization and the broader community.
- Actively participates as a member of the interdisciplinary team.
- Communicates and collaborates effectively with team members.
- Engages in performance improvement activities.
- Maintains confidentiality at all times.
- Exemplifies excellent customer service skills, actively seeking opportunities to assist patients, families, and colleagues, demonstrating teamwork and cooperation.
- Follows directions from supervisors and seeks clarification when necessary, working with minimal supervision.
- Adheres to all organizational and departmental policies and procedures.
- Consistently meets attendance and punctuality standards, notifying supervisors in a timely manner of any absences or delays.
- Attends all required meetings and training sessions, seeking additional professional development opportunities as appropriate.
- Performs other duties as assigned.
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
This section outlines the essential knowledge, skills, and abilities required for this position:
1. Understanding and acceptance of hospice philosophy and care principles.
2. Ability to organize and prioritize tasks effectively to meet deadlines.
3. Competence in assessing the bereavement needs of patients and families.
4. Skill in providing counseling to individuals and groups.
5. Ability to recognize the various aspects of death and grief.
6. Proficient communication skills, both verbal and written, with colleagues and other stakeholders.
7. Adherence to basic safety policies and procedures.
8. Good judgment and the ability to maintain confidentiality.
9. Team player mentality.
10. Demonstrated tact, resourcefulness, patience, and commitment.
11. Ability to accept guidance and follow organizational policies and procedures.
12. Capacity to thrive in a fast-paced environment.
This role involves working with sensitive and confidential information related to Arkansas Hospice and patient records, including but not limited to medical records and employee information.
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