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Veterinary Office Coordinator

2 months ago

Hot Springs National Park, Arkansas, United States West Central Arkansas Planning And Development District, Inc Full time
Position Overview for Veterinary Office Coordinator:

The primary responsibility of the Veterinary Office Coordinator is to facilitate communication between clients and the veterinary team, ensuring a seamless experience for all visitors. This role involves managing incoming calls, scheduling appointments, and coordinating procedures effectively.

Key Responsibilities:
  • Manage phone communications by answering, screening, and directing calls, providing essential information, and scheduling appointments.
  • Welcome clients upon arrival, assess their needs, and guide them to the appropriate areas within the facility.
  • Organize and maintain appointment schedules, ensuring all calendars are up-to-date.
  • Address and resolve any client complaints or inquiries with professionalism.
  • Maintain accurate records and files related to client interactions and appointments.
Essential Qualifications:
  • High School Diploma or GED is preferred, though not mandatory.
  • Availability for a flexible schedule, including weekends and holidays.
  • Proficient in computer skills and customer service practices.
  • Strong communication abilities, sound judgment, and the capacity to handle high-pressure situations.
  • Ability to thrive in a dynamic and fast-paced work environment.
  • Prior experience in a veterinary setting is advantageous but not required.
About West Central Arkansas Planning And Development District, Inc:

This organization is dedicated to connecting skilled professionals with opportunities across various sectors in Central Arkansas. We strive to support individuals in their job search while providing effective workforce solutions to local businesses.

WCAPDD is committed to equal opportunity employment and offers auxiliary aids and services for individuals with disabilities.