Help Desk Technician
16 hours ago
Job Summary:
We are seeking a skilled Deskside Support Technician to join our team at Golden Star Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring their computer systems and hardware are running smoothly and efficiently.
Key Responsibilities:
- Provide technical assistance to employees with computer hardware and software issues
- Install and configure new computer systems, including hardware and software setup
- Maintain and troubleshoot local printers and scanners
- Manage IT ticket queue and coordinate with next-level support as needed
- Provide IMAC services for desktops, laptops, and other devices
- Assist with asset inventory, delivery, and disposal
- Collaborate with team members to resolve technical issues and improve overall IT services
Requirements:
- 2+ years of experience in desk-side support
- Good communication and interpersonal skills
- A+ Certification preferred
- US Citizen or Permanent Resident required
What We Offer:
Golden Star Technology offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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