Student Desk Attendant

16 hours ago

Miami, Florida, United States Florida International University Full time
Job Summary

The Wolfe University Center at the Biscayne Bay Campus is seeking a student to join their reservations team as a Student Desk Attendant. This role is responsible for providing exceptional customer service to students, staff, and faculty, while also assisting with various administrative tasks.

Key Responsibilities
  • Answer phones and provide information to visitors
  • Provide direction to visitors within the building
  • Offer a high level of customer service to all visitors, students, staff, and faculty
  • Attend required training sessions at the beginning of each semester
  • Act as an information source to students, staff, faculty, and visitors
Requirements
  • Must be organized and able to multitask
  • Must be customer service oriented
  • Previous experience as a Desk Attendant is preferred
Eligibility

Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package, are eligible to apply.

Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.

Upon credits decreasing, award being canceled, or graduating, FWS employment must end.

Work Schedule

Hours will vary based on class schedule and needs of the department.

Salary

$12.00/Hour

Background Checks

Extended Background Check is required if the job includes any of the following responsibilities.

Some may also require a Fingerprint Check:

  • Yes or No

Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required) No

Will the position work within a Child Care center, medical facilities, etc.

(Requires DCF Clearinghouse at a cost) No

Will the position work in a university sponsored Summer Camp? (Requires DCF Clearinghouse at a cost)? No

Will the position require entering any K-12 schools? (Requires public school system clearance) No

Will the position perform fiscal duties to include budgeting, accounting, or having direct access to cash, checks, gift cards and/or credit/debit cards to include making and/or receiving payments? No

Will the position have control over university-wide operational processes through functional roles or system security access (Information technology related functions, e.g., Web/Application Developer, IT Technician, Data/Systems Analysts etc.)? No

Will the position drive a university vehicle (including using the golf cart)? (MVR Check only) No

Will the position travel with student athletes to events? No

Is this designated as a position of special trust, responsibility, and sensitive location (Museums, Housing Residential Life, NFSTC, and working with and around minors etc.)

? No

Will the position have system access to process payments, print or distribute checks, process corrections, or generate, update, or approve financial transactions that will result in the disbursement of university funds? (Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access) No

Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)
No

Will the position support university sponsored research? (May require Research Extended Background Check) No

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