Resident Services Advisor

2 weeks ago


Jacksonville, Florida, United States MAA Full time

Joining MAA offers an exhilarating and fulfilling opportunity for individuals who thrive in a collaborative environment. Become part of our mission to surpass our residents' expectations of a welcoming home.

Property Leasing Specialist

Are you eager to cultivate a career with a company dedicated to fostering your growth? Do you excel at creating positive first impressions and delivering exceptional customer service? At MAA, you will be our unique asset – our competitive edge. Our leasing teams are creators of memorable moments, consistently focused on customer satisfaction, and play a pivotal role in transforming properties into vibrant communities and apartments into cherished homes. If you flourish in a dynamic setting where you can genuinely impact people's lives, MAA is the ideal place for you.

The Property Leasing Specialist plays a crucial role in supporting the leasing operations and financial success of a designated apartment community for MAA. Key responsibilities encompass engaging with potential residents, articulating the value and overall experience of residing in a MAA community, and finalizing lease agreements. This role initiates the screening process for prospective residents, communicates lease expirations, and facilitates lease renewals. Additionally, the specialist assists with marketing initiatives and resident engagement events.

Qualifications

Minimum of one year of experience in sales, hospitality, customer service, and/or leasing Familiarity with apartment management laws and regulations at the federal, state, and local levels is preferred Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) High school diploma/GED required; Bachelor's degree preferred

MAA acknowledges that skilled individuals are drawn to organizations that offer competitive compensation, comprehensive benefits, and exceptional advancement opportunities. We provide a robust benefits package* that includes, but is not limited to, the following:

· Apartment Discount and Associate Renewal Cap

· Medical, Dental, and Vision Insurance

· Life and Disability Insurance

· Vacation, Sick Leave, and Holiday Pay

· Performance-based Incentives and Commissions

· 401(k) Retirement Plan

· Tuition Reimbursement

· Opportunities for promotion and internal career advancement

*

We are committed to delivering service excellence and value to those who rely on us at MAA. Our people-first philosophy has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States, we are established leaders in the real estate sector, offering tremendous opportunities for those looking to advance their careers. We invite you to explore our Brighter View and discover your place at MAA.

EOE M/F/V/D

Drug Free Workplace


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