Customer Service Cashier
2 weeks ago
Position: Service and Parts Cashier
Department: Administrative and Service
Reports to: Controller
Overview:
The primary role of the service cashier is to finalize service repair orders, process payments, and guarantee customer satisfaction.
Key Responsibilities:
- Finalize all completed repair orders and inform the service advisor or customer of the total charges.
- Verify the accuracy of repair orders, ensuring the correct labor charges and corresponding parts are documented.
- Adhere to established procedures for collecting shop supplies, fuel, lubricants, and sales taxes.
- Prepare accurate billing information for charge and extended warranty repair orders, including necessary documentation.
- Maintain an organized filing system for quick access to repair order copies.
- Reconcile daily collections with the cash drawer balance, documenting any discrepancies.
- Ensure prompt assistance for each customer and report any dissatisfaction regarding billing or service work to management.
- Assist service advisors, the service manager, and the receptionist with customer appointments or messages as needed.
Required Skills and Physical Demands:
- Strong mathematical and clerical abilities.
- Experience in cashiering, customer service, or accounting roles.
- Effective verbal communication skills with customers and colleagues.
Apply for Receptionist/Cashier
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