Commercial Cooking Equipment Technician

7 days ago


Norwood, Massachusetts, United States Joe Warren & Sons Co., Inc. Full time
Kitchen Equipment Technician Job Description

Joe Warren & Sons Co., Inc. is seeking a skilled Kitchen Equipment Technician to join their team. As a key member of the company, you will be responsible for maintaining, servicing, and installing commercial cooking and food preparation equipment.

Responsibilities:
  • Maintain and service commercial cooking and food preparation equipment to ensure optimal performance and efficiency.
  • Accurately and timely complete assignments for all services performed, ensuring customer satisfaction and loyalty.
  • Collaborate with the Parts Department to identify and recommend necessary parts and equipment.
  • Ensure a clean and organized work environment, including a well-maintained truck and accurate inventory of parts and tools.
  • Communicate effectively with manufacturers to diagnose and resolve equipment issues.
  • Conduct thorough assessments of equipment problems, collect data, and draw valid conclusions to determine the necessary work to be performed.
  • Provide exceptional customer service, communicating clearly and professionally with customers to understand their needs and provide solutions.
  • Promote and recommend additional services offered by Joe Warren & Sons Co., Inc. to customers.
Qualifications:
  • High School diploma or equivalent and a valid driver's license.
  • Ability to work independently or as part of a team, with a strong focus on customer satisfaction and team collaboration.
  • Passion for delivering exceptional customer service and a commitment to safety and quality.
  • Physical ability to perform tasks that require fine motor skills, climbing, and lifting up to 70 pounds.
  • Background experience in gas, electric, plumbing, and/or steam, with a minimum of 5 years of experience in commercial equipment repair or a related field.
  • Excellent organizational skills, with a strong ability to prioritize tasks and work with minimal supervision.
Benefits:
  • Competitive compensation package with regular reviews, bonuses, and increments.
  • Comprehensive health benefits, including medical, dental, vision, and HSA options.
  • Ready-to-go company vehicles equipped with necessary tools and equipment.
  • Flexible on-call schedule with overtime opportunities and incentive pay.
  • Career growth opportunities, including paid training, tuition assistance, and advancement opportunities.
  • Mentoring incentives and a bonus program with quarterly payouts.
  • Life and disability insurance, 9 company-funded holidays, and generous PTO.
  • Robust career progression opportunities and referral bonuses for expanding the JWS family.


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