Customer Service Representative

1 day ago


Santa Ana, California, United States Cali Hiring Firm Full time

We are seeking individuals with a passion for delivering exceptional customer experiences to join our team at Cali Hiring Firm. As a Customer Service Representative, you will be the face of our company, interacting with customers and providing top-notch service to ensure their satisfaction.

**Key Responsibilities:**

  • Provide excellent customer service through phone, email, and in-person interactions
  • Work collaboratively with our hospitality team to ensure seamless customer experiences
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices
  • Meet or exceed sales and customer satisfaction targets

**Requirements:**

  • 1-2 years of customer-facing experience in a retail or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required

**What We Offer:**

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a talented and diverse team


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