Customer Service Representative

4 days ago


Santa Ana, California, United States Domino's Franchise Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and safe environment for our customers.

Key Responsibilities:

  • Operate all equipment and machinery safely and efficiently
  • Stock ingredients and supplies, and maintain a clean and organized workspace
  • Prepare and serve food and beverages to customers
  • Process customer orders and payments
  • Provide exceptional customer service and resolve any customer complaints or issues
  • Maintain a clean and safe environment for customers and team members

Requirements:

  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Availability to work a variety of shifts, including evenings and weekends

Working Conditions:

  • Exposure to varying temperatures, humidity, and noise levels
  • Exposure to cleaning chemicals and sanitizers
  • Exposure to food and allergens

Physical Demands:

  • Ability to stand for long periods of time and walk frequently
  • Ability to lift up to 50 pounds and carry trays of food and beverages
  • Ability to bend, stoop, and reach frequently

Benefits:

  • Competitive hourly wage
  • Opportunities for advancement and professional growth
  • Flexible scheduling and opportunities for overtime

Qualifications:

High school diploma or equivalent required. Previous customer service experience preferred.



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