Customer Service Representative
4 days ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Markets. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide prompt and courteous service to customers, answering questions and resolving issues in a professional and friendly manner.
- Operate a cash register, handling cash, credit card transactions, and other payment methods accurately and efficiently.
- Maintain a clean and organized store environment, including the checkout area, stockroom, and other areas as assigned.
- Assist customers with bulk products, answer questions about products, and provide recommendations as needed.
- Process sales transactions, handle returns and exchanges, and maintain accurate records of sales and inventory.
- Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
Requirements:
- High school education or equivalent preferred.
- Ability to calculate figures and amounts accurately, including discounts, gross margins, and percentages.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Physical ability to stand for long periods, lift up to 50 pounds, and climb a ladder as needed.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Opportunities for professional growth and development.
- A 10% discount on purchases made at Northgate Markets for you and one other family member.
Language Code: en-US
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