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Sales Process and Systems Manager

2 months ago

Austin, Texas, United States Atlassian Full time
About the Role

We are seeking a seasoned leader to manage our Quote-to-Cash (QTC) transformation team. As a Sales Process and Systems Manager, you will be responsible for overseeing the day-to-day execution of our QTC processes, including writing business requirements, conducting QA testing, and working with readiness teams to operationalize changes.

Key Responsibilities
  • Manage a team of Business Process Analysts responsible for QTC transformation
  • Study and learn end-to-end QTC processes employed by our different advocate teams
  • Work with Sales stakeholders to understand customer, partner, and advocate pain points and identify opportunities for improvement
  • Partner closely with IT teams to drive the roadmap and development of QTC tooling enhancements
  • Support the roll-out of new product and pricing offerings across the Atlassian portfolio
  • Work closely with leaders across Revenue Operations to define dependencies and build out cross-team execution plans
Requirements
  • Minimum 5 years of experience in Sales Operations or QTC teams within a high-growth, enterprise software company
  • Experience with QTC processes and systems, including quoting, order management, contracts, e-signature, and fulfillment processes
  • Leadership experience, including directly managing and growing a team
  • Strong operational skills, with the ability to balance project and support needs
  • Data-centric and analytical, with a fine attention to detail, but also able to see the bigger picture
  • Excellent business acumen, with the ability to engage confidently with people ranging from front-line staff to executive management
What We Offer

At Atlassian, we offer a competitive compensation package, including a base salary, benefits, bonuses, commissions, and equity. Our perks and benefits include health coverage, paid volunteer days, wellness resources, and more. We are an equal opportunities employer and welcome applications from diverse candidates.