Business Systems Analyst
8 hours ago
As a Technical Business Analyst at Cynet Systems, you will play a pivotal role in bridging the gap between business needs and technical solutions in ServiceNow.
This individual will be responsible for analyzing business requirements, translating them into technical specifications, and ensuring that the delivered solution aligns with the overall business objectives.
Key Responsibilities:
- Gather, analyze, and document business requirements, including process flows, use cases, and data models.
- Collaborate with stakeholders to understand their needs and priorities.
- Develop and maintain business process documentation.
- Utilize data analysis techniques to identify trends, patterns, and opportunities for improvement.
- Develop and maintain data dictionaries and data quality standards.
- Work closely with development teams to ensure that technical solutions align with business requirements.
- Provide technical guidance and support throughout the development lifecycle.
- Possess a deep understanding of the Common Services Data Model (CSDM) and its application in enterprise data management.
- Contribute to the design and implementation of CSDM-based data solutions.
- Create detailed playbooks and runbooks to guide operational activities and incident response.
- Develop and maintain architectural diagrams, including system, data, and network diagrams.
- Communicate complex technical concepts to both technical and non-technical audiences.
Requirements:
- Proficiency in data modeling and database management tools.
- Strong understanding of software development methodologies and tools.
- Familiarity with business process modeling and analysis techniques.
- Knowledge of cloud computing platforms and technologies (e.g., AWS, Azure, GCP).
- Certification in business analysis (e.g., CBAP, CCBA) is a plus.
About Cynet Systems:
Cynet Systems is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.
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