Receptionist
4 days ago
We are seeking a highly skilled and organized Receptionist to join our team at ABC Home & Commercial Services. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and administrative support.
Key Responsibilities- Answer and direct incoming phone calls in a professional and courteous manner.
- Provide timely and accurate information to customers and employees.
- Warmly greet and direct visitors entering the office premises.
- Sort and deliver mail, packages, and messages to the appropriate department.
- Distribute incoming email and fax communication to the appropriate departments or personnel.
- Provide general clerical and administrative support to all levels of professionals.
- Work in partnership with other employees to meet and exceed customer expectations.
- Previous customer service experience and/or phone experience preferred.
- Ability to organize and prioritize workload, work under pressure in a fast-paced environment, and handle irate customers while maintaining good composure.
- Excellent written communication skills, including spelling and punctuation.
- Ability to adapt quickly in an ever-changing, fast-paced environment.
- High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication/information sharing.
- Ability to sit for long periods of time.
- Health, Dental, Vision & Life Insurance.
- 401(k) with company matching.
- Paid vacation and sick leave (PTO).
- Participation in Profit Sharing plan.
- Additional compensation for promoting and referring our services (Lead Now Program).
- Company clubs & committees, and company outings.
- Paid trainings and development opportunities.
- Tuition reimbursement.
- Educational scholarships for employees and family members.
- Wellness program, including gym membership.
- Potential to work from home a percentage of the time after 90 days of training.
ABC is an Equal Opportunity Employer. Please note that if an offer is extended, ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. For CSR positions, a WPM test will also be conducted.
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