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Receptionist Opportunity

2 months ago

Austin, Texas, United States Watkins Insurance Group Full time
Job OverviewPOSITION SUMMARY

At Watkins Insurance Group, we prioritize a positive experience for our clients. As the initial point of contact for visitors and callers, the Receptionist plays a crucial role in shaping our first impression. The responsibilities of the Receptionist encompass welcoming guests, managing phone inquiries, maintaining the front desk area, handling incoming and outgoing correspondence, and more. Additionally, our Receptionist will gain insights into the insurance sector by providing administrative assistance with insurance-related tasks.

ARE YOU THE RIGHT FIT?
  • Customer-Centric: You will ensure that every interaction with clients is marked by friendliness, professionalism, and a helpful attitude, leaving a lasting positive impression.
  • Detail-Oriented: You will collect information from clients to direct calls appropriately and verify data accuracy to streamline processes.
  • Highly Organized: You will effectively manage multiple tasks, prioritize your time, and proactively meet deadlines while maintaining high standards.
  • Strong Communicator: You will handle phone calls, compose emails, and greet visitors, requiring excellent verbal and written communication skills to convey clear and concise information.
  • Collaborative Team Member: You will work harmoniously with colleagues, as the agency's success relies on seamless teamwork.
QUALIFICATIONS REQUIRED
  • Dependable and trustworthy.
  • Ability to work autonomously and tackle challenges effectively.
  • Capability to uphold a positive image of the agency while maintaining professionalism in high-pressure situations.
  • Basic office competencies, including typing and filing.
  • Proficient in computer applications, with a preference for experience in Microsoft Office Suite.
  • Availability to work standard business hours.
  • High School diploma or equivalent educational background.
  • While prior experience in an administrative capacity is preferred, we are open to training the right candidate.

WHAT WE OFFER

The culture at Watkins Insurance Group revolves around fostering relationships with our colleagues, clients, and the community. We are committed to our core values, which promote a service-oriented environment. As a member of our team, you will benefit from a comprehensive rewards package that includes competitive compensation. All full-time employees are eligible for benefits starting from the first month following their employment. We take pride in offering a benefits and work environment package designed to enhance both work and life satisfaction.