Vice President, Client Relationship Manager

4 days ago

Tampa, Florida, United States Citigroup Inc Full time
Job Summary

The Client Control Testing Utility is responsible for assessing the adequacy of Controls, Monitoring and Testing Tools that are executed by the Client businesses.

This position will report to the Client Controls Assessment Lead and will be part of a team of approximately 6 controls assessment professionals who will be responsible for executing the above responsibilities, with breadth and depth on control assessment planning and execution.

The role will require engagement with senior managers at SVP and Director level and will involve the execution of control design assessments, monitoring design assessments and testing design assessments for controls operated by the Client business in line with the applicable Policies, Procedures and Standards.

Key Responsibilities
  • Execute control design assessments, monitoring design assessments and testing design assessments for controls operated by the Client business in line with the applicable Policies, Procedures and Standards.
  • Handle exception communications by confirming proposed outliers and reviewing them with control owners and in-business risk and control team members from the covered business/function.
  • Develop control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards.
  • Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
  • Support the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability.
  • Take responsibility for their own book of work and prioritize potentially competing deliverables.
  • Support training of assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the Client Control Assessment & Testing Team.
  • Maintain relationships and drive accountability with partners, peers and other stakeholders to drive control assessment and testing's success in support of the business's strategy.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Support other relevant work efforts of the department where needed and as directed by their manager.
Requirements
  • Relevant experience in risk and controls (First, Second or Third Line) and/or a strong background in Operations.
  • Advanced knowledge and experience in controls design, execution and/or control testing.
  • Experience in Client functions (eg. Institutional Credit Management, Research, Client Insights, Marketing and Client Engagement, Business Development).
  • Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
  • Strong communication, written and presentation skills.
  • Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
  • Independent thinker and able to perform a credible challenge of businesses/functions.
  • Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred.
Travel Requirement

Less than 10%.

Education

University degree preferred.

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