Vice President, Services

4 weeks ago

Tampa, Florida, United States Citigroup Inc Full time
Job Summary

Citigroup Inc. is seeking a highly skilled and experienced professional to join our team as a Vice President, Services. This role will be responsible for assessing the adequacy of controls, monitoring, and testing tools executed by the Services businesses.

Key Responsibilities
  • Execute control design assessments, monitoring design assessments, and testing design assessments for controls operated by the Services business in line with applicable policies, procedures, and standards.
  • Handle exception communications by confirming proposed outliers and reviewing them with control owners and in-business risk and control team members from the covered business/function.
  • Develop control monitoring and testing tools and associated procedures in line with applicable policies, procedures, and standards.
  • Drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
  • Support the adoption of new MCA standards and procedures and the build-out of the central controls testing capability.
  • Take responsibility for their own book of work and prioritize potentially competing deliverables.
  • Support training of assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the Services Control Assessment & Testing Team.
  • Maintain relationships and drive accountability with partners, peers, and other stakeholders to drive control assessment and testing's success in support of the business's strategy.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
  • Support other relevant work efforts of the department where needed and as directed by their manager.
Requirements
  • Relevant experience in risk and controls (First, Second, or Third Line) and/or a strong background in Operations.
  • Advanced knowledge and experience in controls design, execution, and/or control testing.
  • Experience in Services products and distribution channels is a must.
  • Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
  • Strong communication, written, and presentation skills.
  • Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
  • Independent thinker and able to perform a credible challenge of businesses/functions.
  • Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred.
Travel Requirement

Less than 10%.

Education

University degree preferred.

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