Retail Key Carrier Coordinator
2 weeks ago
Join Our Team as a Retail Key Carrier Coordinator
At TJX, we pride ourselves on creating an engaging and dynamic work environment. Our stores are filled with unique products that bring excitement to everyday shopping. As a Retail Key Carrier Coordinator, you will play a crucial role in ensuring our customers have a memorable experience.
Role Overview:
The Retail Key Carrier Coordinator position is an advanced role that supports the store's leadership team. In this capacity, you will primarily fulfill the responsibilities of a Coordinator while also stepping into the Key Carrier role as needed. This position requires flexibility, including availability for evenings and weekends, and a commitment to delivering outstanding customer service.
- Fosters a welcoming atmosphere for both customers and team members.
- Upholds a culture of integrity and confidentiality.
- Acts as the Manager on Duty, ensuring compliance with company policies.
- Guides the store team in executing tasks aligned with operational goals.
- Addresses customer service challenges promptly and provides constructive feedback to team members.
- Utilizes discretion to enhance customer satisfaction.
- Maintains optimal Associate coverage to ensure excellent service.
- Ensures adherence to operational protocols and opening/closing procedures.
- Communicates effectively with management and team members regarding priorities and progress.
- Encourages a culture of recognition and feedback among Associates.
- Collaborates with management to identify training needs for Associates.
- Ensures compliance with labor laws and company policies.
- Promotes customer loyalty and credit programs.
- Participates in initiatives aimed at reducing shrinkage.
- Advocates for a safe working environment.
- Performs additional duties as assigned.
Candidate Profile:
- Flexible availability, including nights and weekends.
- Strong team player with the ability to collaborate effectively.
- Adaptable to changing circumstances and unexpected challenges.
- Familiarity with company systems and operational procedures.
- Understanding of merchandise flow within retail environments.
- Demonstrated problem-solving abilities.
- Effective coaching and delegation skills.
- Ability to remain composed under pressure.
- Proficient in multitasking.
- Excellent communication and organizational skills with a keen attention to detail.
- Minimum of 1 year in retail, with at least 6 months in a leadership capacity.
Benefits:
We offer a comprehensive benefits package that includes discounts for Associates, employee assistance programs, and various insurance options. Eligible team members may also enjoy retirement plan contributions, health benefits, paid time off, and additional perks. All benefits are subject to the terms of the applicable plans and may evolve over time.
This position offers a competitive starting pay range, reflecting your skills and experience.
At TJX, we believe in the potential of every individual. We celebrate diversity and strive to create an inclusive environment where everyone can thrive.
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