Quality Assurance Specialist

2 weeks ago

New London, Wisconsin, United States Goodnotes Full time

At GoodNotes, we strive to enhance the efficiency and enjoyment of work and study through our premier digital paper solutions. Our ambition is to become the essential tool for all note-taking needs. Our digital paper and learning ecosystem encourages individuals to take notes, share knowledge, collaborate, and learn within a community.


Our Core Values:
  • Dream Big: Embrace visionary thinking, strategic planning, and openness to innovation.
  • Build Great Things: Commit to serving our users, continuously improving, and striving for excellence.
  • Take Ownership: Exercise responsibility through bold decision-making and a proactive approach.
  • Win as a Team: Foster trust and collaboration while empowering others.
  • Learn and Grow Quickly: Maintain a mindset of continuous learning and rapid iteration.
  • Share Our Passion: Cultivate enthusiasm and joy while sharing ideas.
  • User Obsession: Approach our users with empathy, curiosity, and practicality.

We recognize that meticulous attention to detail has been pivotal to our success.

We are seeking a Quality Assurance Specialist to lead and enhance our quality assurance processes, enabling the GoodNotes team to consistently deliver elegant and user-friendly solutions.


Your Responsibilities:
  • Act as the advocate for quality within a cross-functional product team.
  • Oversee the delivery of QA contractors.
  • Establish, manage, and refine our QA processes and activities.
  • Develop and execute manual and automated test cases to ensure our products meet high-quality standards.
  • Engage directly with users to gather essential feedback.
  • Collaborate closely with product and engineering teams to anticipate new features and ensure their testability.
  • Analyze and manage existing bugs effectively.

Qualifications for Success:
  • Experience in planning and implementing best practices and tools for software quality assurance.
  • Proven ability to lead junior team members or contractors.
  • Extensive hands-on experience with manual testing across iOS, Android, Windows, and Mac platforms.
  • Experience in designing and executing quality assurance processes for new products from conception to launch.
  • Strong attention to detail and a sense of product ownership.
  • Excellent problem-solving and communication skills.
  • Willingness to develop skills in automated testing.

Even if you do not meet all the listed criteria, we encourage you to reach out. GoodNotes values learning and development and is committed to supporting your growth.


Interview Process:
  • An introductory call with a member of our talent acquisition team to discuss your background and interest in GoodNotes.
  • A take-home exercise to showcase your skills.
  • A role-specific interview to delve deeper into your background and qualifications.
  • A conversation with your potential hiring manager, who will support your growth and development.
  • A team interview to meet your future colleagues.

What We Offer:
  • Meaningful equity in a profitable tech startup.
  • Budget for essential tools like noise-cancelling headphones, home office setup, personal development, professional training, and health & wellness.
  • Sponsored visits to our offices every two years.
  • Company-wide annual offsite events.
  • Flexible working hours and locations.
  • Medical insurance for you and your dependents.

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