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Customer Service Representative

2 months ago

Southfield, Michigan, United States Ultimate Staffing Full time
Job Title: Call Center Agent

Ultimate Staffing is seeking a highly skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients through phone and email inquiries.

Key Responsibilities:
  • Investigate and resolve customer inquiries in a timely and professional manner
  • Provide accurate and helpful information to customers via phone and email
  • Initiate customer correspondence to ensure satisfaction
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements:
  • 1-2 years of call center experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

Ultimate Staffing is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.