Customer Service Representative
5 days ago
About the Role:
We're seeking a highly skilled Customer Support Representative to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our customers.
Key Responsibilities:
• Provide timely and effective support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues in a high-volume call environment
• Collaborate with internal teams to resolve complex customer issues
• Develop and maintain a deep understanding of our products and services
• Stay up-to-date with industry trends and best practices in customer support
Requirements:
• 3+ years of experience in a high-volume customer service environment
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong technical skills, including Microsoft Office
• Flexibility to work various shifts, including weekends
About TEKsystems:
We're a global leader in technology services, partnering with clients to drive innovation and growth. Our team of experts works with clients across North America, Europe, and Asia to deliver cutting-edge solutions and services. We're committed to creating a positive impact on our clients, our communities, and our employees.
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
Equal Opportunity Employer:
TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment where everyone can thrive.
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