Field Care Coordinator

2 weeks ago

Bridgeton, Missouri, United States AW Health Care Full time
Job Title: Field Care Coordinator

AW Health Care is seeking a highly skilled and experienced Field Care Coordinator to join our team. As a Field Care Coordinator, you will be responsible for assisting with on-the-job training and supervision of CNAs and Caregivers, conducting openings, and providing backup for scheduling and shift coverage.

Key Responsibilities:
  • Evaluate and train staff in the field to ensure competency of employees for Private Duty and Medicaid departments.
  • Assist with in-house Caregiver training, including General Orientation, Skills Lab, Annual In-Services, and On-the-Job Training.
  • Provide ongoing education, supervision, and training of Caregivers in the field.
  • Identify high-risk factors, barriers to goals, and strengths that will assist clients and caregivers in achieving goals.
  • Assist with the assignment and scheduling of field staff to provide care and services for Private Duty and Medicaid clients.
  • Ensure quality of services by gathering information from direct observation, telephone, or in writing, all resources involved in the client plan of care.
  • Attend case management meetings as scheduled.
  • Act as a positive role model for the company when dealing with employees and the public.
  • Communicate to Supervisor any conflicts or difficulties with employee assignment.
  • Communicate to Supervisor or Case Management RN any changes in the client's condition.
  • Answer all pages, telephone calls, or communications promptly and courteously.
  • Rotate on-call responsibilities with other members of management.
  • Work with all members of the private pay team and across all branches to grow private pay revenue and profit.
  • Support for on-call staff, evenings and weekends, as needed.
  • Cover shifts in the event of staffing shortage, with direction of management.
  • Assist with office-related tasks, as well as ensuring accurate opening packets are available with an adequate supply for each week.
  • Maintain confidentiality of all information in accordance with state/federal regulations, company policy, and HIPAA requirements.
  • Complete all required documentation and turn it in to the office as directed.
  • Follow all policies and procedures, as they are defined in the Employee Handbook.
Requirements:
  • Must be at least 18 years of age.
  • Must have a current Driver's License, own reliable transportation, and full coverage auto insurance.
  • CNA preferred, but not required.
  • Must be able to read, write, and document, and follow directions.
  • Must have a strong background in administrative duties, some scheduling knowledge preferred, and training experience.
  • Must have at least two years paid work experience as a CNA or Caregiver.
  • Must be able to work with clients that have pets or smoke.
  • Must be flexible with time and ability to adapt to changing priorities in the day.
  • Must be able to handle all types of client personalities and knowledge to handle all types of care.
  • Must have experience caring for behavioral/mentally disabled clients/patients.
Benefits:
  • Medical insurance
  • 401k
  • Dental insurance
  • Vision insurance
  • Generous PTO

Working Environment: Works within the agency offices and patient homes and independent living communities and will be required to travel between offices and client homes.

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