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Client Services Coordinator

2 months ago

Rockford, Illinois, United States Help At Home Full time
Join Help at Home - Competitive weekly compensation starting at $17.00 per hour

We are looking for a Home Care Field Supervisor to deliver administrative and customer service assistance. This role involves making regular visits to clients' residences to ensure the provision of high-quality care services by our team. Additionally, the supervisor will support the branch by handling phone inquiries and performing various clerical tasks.

What We Offer

Our workforce is the cornerstone of our operations. We provide:
  • Weekly pay beginning at $17.00 per hour
  • Options for direct deposit or cash card
  • Comprehensive healthcare, dental, and vision plans
  • Paid time off
  • 401k retirement plan
  • Continuous, extensive training opportunities
  • Meaningful engagement with clients in need of assistance
  • Opportunities for career advancement with a leader in the industry boasting over 40 years of experience in a high-demand sector
Key Responsibilities
  • Perform daily visits to clients' homes
  • Document and submit records of home visits
  • Handle incoming phone calls and redirect as necessary
  • Welcome and assist visitors
  • Support the Branch Manager with additional administrative tasks as required
Essential Qualifications
  • High school diploma or GED
  • Valid driver's license
  • Access to a reliable vehicle or public transportation
  • Current auto insurance
  • Ability to travel within the service area during standard business hours
  • Proficient in computer applications
  • Strong customer service skills
Field Supervisors must adhere to state background screening regulations. Compensation, benefits, time off, and bonuses may differ by state and location, so please inquire for complete details during your interview.

The information provided above outlines the general nature and level of work performed by individuals in this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this classification. The physical demands described are representative of those that must be met by an employee to successfully execute the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.