Client Services Representative

4 weeks ago


Rockford, Illinois, United States Family Credit Management Full time
Job Overview

Family Credit Management is a leading debt management organization seeking a skilled Client Services Representative to join our team. As a key member of our client support team, you will play a vital role in ensuring our clients receive exceptional service and support.

Responsibilities:

  • Provide professional and compassionate communication to clients via email and text.
  • Assist clients with research and issue resolution.
  • Work independently and take direction from management.
  • Meet productivity and quality standards.

Requirements:

  • Excellent written communication skills.
  • Ability to work in a fast-paced environment.
  • Positive attitude and strong follow-up skills.
  • Computer literacy and typing skills.

Benefits include health, dental, vision, life insurance, 401(k) retirement plan, and paid vacation.



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