Tax Services Coordinator

9 hours ago


Rockford, Illinois, United States H&R Block Full time
About H&R Block

H&R Block is a leading provider of tax preparation and financial services. Our mission is to provide help and inspire confidence in our clients and communities everywhere.

Job Summary

We are seeking a highly motivated and organized Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and support.

Key Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients' needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
What We Offer

At H&R Block, we believe in investing in our people and providing them with the tools and resources they need to succeed. As a Receptionist, you will have the opportunity to work in a dynamic and supportive environment and will be rewarded with a competitive salary and benefits package.

Why Join H&R Block?

We are a people company first and a tax company second. We believe in the power of people helping people and are committed to making a positive impact in our communities. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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