Front Desk Representative

6 days ago


Boca Raton, Florida, United States Gastro Health Full time
About the Role

Gastro Health is seeking a highly skilled and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Patient Greeting and Registration: Greet patients in a pleasant and timely manner, verify registration forms, and obtain necessary information.
  • Administrative Support: Utilize practice management systems to create provider records, scan medical records, and maintain insurance information.
  • Insurance Verification: Verify insurance benefits and eligibility prior to office visits and procedures.
  • Payment Collection: Collect co-payments, coinsurance, deductibles, or outstanding balances from patients and post payments collected.
  • Office Operations: Ensure the lobby/reception area is clean and well-stocked, and perform other duties as assigned.
Requirements
  • Education: High school diploma or GED equivalent.
  • Experience: 2+ years of experience in a medical practice or similar setting.
  • Language Skills: Bilingual (Spanish) preferred.
  • Software Skills: eClinicalWorks (eCW) experience desired.
About Gastro Health

Gastro Health is the largest gastroenterology multi-specialty group in the country, with over 300 physicians and 100 locations nationwide. We are committed to providing outstanding medical care and an exceptional healthcare experience.

Benefits
  • Comprehensive Benefits Package: Cigna healthcare, dental, vision, life insurance, 401(k), profit-sharing, short and long-term disability, HSA, FSA, and PTO plus paid holidays.
  • Competitive Compensation: We offer a competitive salary and benefits package.
  • Work-Life Balance: This position offers a great work-life balance with no weekends or evenings.


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