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Front Desk Representative

2 months ago

Boca Raton, Florida, United States Orangetheory Full time

**Job Summary**

As a Retail Sales Associate at Orangetheory, you will play a vital role in ensuring the success of our studio by providing exceptional customer service and driving sales growth.

**Key Responsibilities:**

  • **Greet and Engage with Members**: Welcome every guest who enters the studio with enthusiasm, energy, and knowledge, setting the tone for an exceptional experience.
  • **Front Desk Operations**: Manage the front desk, handling tasks such as answering inquiries, resolving member concerns, and maintaining a clean and organized workspace.
  • **Studio Tours**: Provide informative and engaging tours of the studio, highlighting its features and benefits.
  • **Membership Sales**: Sell memberships to new and existing clients, promoting the value of our studio and its services.
  • **Follow-up and Follow-through**: Follow up with prospective clients to ensure a smooth onboarding process and address any concerns they may have.
  • **Conflict Resolution**: Handle member concerns in a professional and objective manner, with the goal of resolving issues efficiently and effectively.

**What We Offer:**

A dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a successful and innovative fitness brand.