Ski School Operations Leader

2 weeks ago


Crested Butte, Colorado, United States Vail Resorts Full time

Elevate Your Career in the Ski Industry
At Vail Resorts, we offer a diverse range of opportunities for individuals passionate about the outdoors, fostering lasting relationships with colleagues and guests from around the globe.

As you transition through seasons or embark on a year-round career, you will benefit from competitive compensation, complimentary Epic pass(es), free ski and snowboard lessons, substantial retail discounts, and the opportunity to develop through Epic Service - our premier training and development program, alongside wellness benefits that support your success.

Our employees are central to our mission. Delivering an Experience of a Lifetime for our guests begins with you.

Employee Benefits


• Ski/Mountain Perks: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons

• Additional employee discounts on lodging, dining, equipment, and mountain transportation

• 401(k) Retirement Plan

• Employee Assistance Program

• Comprehensive training and professional development

• Referral Program

For further details, please review the Benefits Eligibility Summary.

Position Overview

Service excellence is at the heart of Vail Resorts, and our Ski School Supervisors play a vital role in creating this exceptional experience. Responsible for overseeing school operations, Ski School Supervisors are dedicated leaders focused on staff development and enhancing guest satisfaction.

Key Responsibilities

  • Manage daily operations at the Ski and Ride School, including curriculum design, scheduling, and class assignments, while providing instructional support as necessary.
  • Assist with administrative functions such as recruitment, scheduling, training, payroll management, equipment inventory oversight, and guest feedback reporting.
  • Evaluate and document instructor performance to provide constructive feedback and guidance, including recognition, corrective action, or escalation when required.
  • Maintain knowledge of and comply with all relevant laws, regulations, and company policies.
  • Follow all safety protocols, including policy training and incident reporting.
  • Collaborate with other management, departments, and external organizations as needed.
  • Engage in leadership forums to provide insights and suggestions on school operations, training, and opportunities for continuous improvement.
  • Perform other duties as assigned.

Qualifications

  • High School Diploma or GED Equivalent required; Bachelor's Degree in a related field preferred.
  • Current PSIA/AASI or equivalent certification required.
  • 1-3 years of experience as a ski/snowboard instructor and at least 1 year in a supervisory role required.
  • Ability to work a flexible schedule, including evenings, holidays, and weekends.
  • Must meet the physical demands of ski and ride training and drills.
  • Fluency in English is required.

The anticipated pay range for this position is $55,000 - $58,000. This range reflects the compensation we expect to offer for this role, with individual decisions based on various factors.

Vail Resorts is an equal opportunity employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 503702
Job Code Function: Ski/Snow School



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