Convention Services Manager

2 days ago


Indianapolis, Indiana, United States Wyndham Indianapolis West Full time
Job Summary:

We are seeking a skilled Convention Services Manager to oversee the planning and execution of conventions and events. The ideal candidate will coordinate with clients, vendors, and internal teams to ensure successful and seamless events.

Key Responsibilities:
  • Communicate with clients to understand their event needs and objectives
  • Coordinate with various departments, such as catering, audiovisual, and facilities, to plan and organize the event
  • Negotiate contracts with vendors and suppliers for services such as equipment rental, transportation, and accommodation
  • Develop and manage event budgets, including tracking expenses and ensuring cost-effectiveness
  • Monitor event activities to ensure the client and event attendees are satisfied
  • Inspect event facilities to ensure they meet the client's requirements and comply with safety standards
  • Manage event staff, including hiring, training, and supervising personnel
  • Resolve any problems or complaints that arise before, during, or after the event
  • Conduct post-event evaluations to determine how future events could be improved
  • Stay up-to-date with industry trends and new event management technologies
Requirements:
  • Proven experience as a Convention Services Manager or similar role
  • Strong organizational skills and attention to detail
  • Ability to work well under pressure and meet tight deadlines
  • Excellent communication and customer service skills
  • Ability to manage multiple projects and meet deadlines
  • Knowledge of event planning, including budgeting and logistics
  • Familiarity with health and safety regulations
  • Proficiency in event management software and Microsoft Office Suite
  • Willingness to work irregular hours, including evenings and weekends, as required for events
  • Degree in Hospitality Management or a related field preferred


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