Patient Rights Advocate

4 weeks ago


San Diego, California, United States Jewish Family Service Full time
Job Title: Patient Rights Advocate

At Jewish Family Service of San Diego, we are seeking a highly motivated and compassionate Patient Rights Advocate to join our team. As a Patient Rights Advocate, you will play a critical role in ensuring that clients receiving behavioral health services are treated with dignity and respect.

Key Responsibilities:
  • Deliver introductory training on legislative updates for law enforcement jurisdictions by June 2024
  • Deliver legislative updates in Lanterman-Petris-Short (LPS) trainings to law enforcement jurisdictions and LPS facility staff in person or virtually by September 2024
  • Record webinars for asynchronous training availability and update as needed
  • Develop tracking and reporting systems for all LPS trainings
  • Lead/coordinate the individual 5150 certification process on behalf of San Diego County Behavioral Health Services
  • Provide updates and revisions to the individual 5150 designation/certification training on an ongoing basis to ensure accuracy
  • Work with LPS facilities to provide training/test materials and collect test information from facilities
  • Collaborate with the BHS Medical Director as needed regarding certification materials
  • Track the list of certified individuals and due dates for re-certification to inform LPS facilities in advance, working to ensure certification does not lapse
  • Work with LPS facilities to cross-check on a bi-annual basis to ensure accurate lists
Requirements:
  • Successful completion and pass of a Criminal History Background Check
  • Experience working with clients receiving behavioral health services
  • Knowledge of clients' rights law and/or willingness and ability to learn California State laws and San Diego County Policies and Procedures as they pertain to clients' rights
  • Strong oral and written communication skills
  • Ability to work with a wide range of community groups, including professionals, facility administrators, clients, and advocacy groups
  • Strong sense of ethics
  • Ability and willingness to regularly use office equipment, such as computers, fax machines, telephones, and cell phones
  • Car required
  • Ability and willingness to travel throughout San Diego County
  • Ability to work independently and as part of a team
  • Flexible and able to handle emotionally intense situations
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee frequently is required to stand, walk, use hands and arms to finger a keyboard, handle papers, and reach for the phone. The employee may need to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds. The noise level is moderate, so concentration and good hearing are required.

These are the job duties and the approximate % of time spent on each:

  • Sitting (i.e., data entry at a computer or talking on the phone) 75%
  • Standing (i.e., faxing, copying, filing) 15%
  • Lifting (occasional moving of boxes) 10%

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