Housekeeping Room Specialist

2 weeks ago


Paso Robles, California, United States Martin Resorts Full time
Position Overview:
As a Housekeeping Room Specialist, your primary duty is to maintain the cleanliness and orderliness of guest accommodations and communal areas, ensuring that the hotel meets its high service standards. You will work collaboratively with your colleagues, demonstrating a commitment to fulfilling your responsibilities while providing outstanding customer service and fostering positive interactions with fellow staff members.

Key Responsibilities:
  • Welcome all guests and visitors with a friendly, responsive, and courteous attitude, ensuring effective communication and assistance.
  • Conduct regular inspections of facilities to guarantee cleanliness, safety, and adherence to property specifications.
  • Prepare guest rooms for cleaning at appropriate times, ensuring minimal disruption to guests.
  • Handle guest belongings with care and respect during the cleaning process.
  • Make beds and change linens as required.
  • Restock guest room supplies and replenish bathroom amenities.
  • Thoroughly clean bathrooms and closets.
  • Vacuum and maintain carpeted areas.
  • Follow security protocols when entering and exiting rooms, ensuring that all rooms are secured after service.
  • Report lost items to the Executive Housekeeper, maintaining an accurate inventory of such items.
  • Maintain cleanliness in public areas to enhance guest experiences.
  • Keep housekeeping carts stocked and organized throughout the day for efficient service.
  • Adhere to all hotel policies and procedures while executing your duties, ensuring high levels of customer service and operational efficiency.
  • Comply with OSHA safety regulations and understand specific safety policies and procedures.
  • Promote property safety through proactive risk management, thorough inspections, and participation in safety initiatives.
  • Follow defined safety procedures as part of your role.

Compensation: Starting pay is $16.50 per hour.

Qualifications:
  • Preferred experience of at least 1 year in a housekeeping role.
Physical Demands:
The role requires the following physical capabilities:
  • Ability to lift and carry up to 40 pounds regularly to assist guests.
  • Capacity to stand for extended periods.
  • Effective communication skills, both verbal and written, to interact with staff, vendors, and guests.
  • Ability to bend, twist, push, pull, stoop, and kneel as necessary.
  • Capability to ascend and descend ladders.
  • Willingness to perform additional duties as assigned by management.

Martin Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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