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Housekeeping Room Attendant

2 months ago


El Paso, Texas, United States Palette Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at Palette Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.

Key Responsibilities
  • Obtain room assignments from your supervisor at the beginning of your shift and ensure your cart is correctly stocked.
  • Follow a set pattern of steps for daily cleaning of occupied and check-out rooms to ensure nothing is missed.
  • Check rooms for damages, furniture, and equipment, and report any issues to your supervisor immediately.
  • Return any items found in guest rooms, the lobby, corridors, or in the back of the house to the Lost and Found with the date, location, and your name.
  • Provide excellent customer service, respond to guest questions, and offer assistance and directions as requested.
  • Report any suspicious persons or activities, hazardous conditions, or other safety concerns to the Safety/Security Department.
  • Perform other duties as requested by your supervisor.
Requirements
  • Service orientation and knowledge of principles and processes for providing customer and personal services.
  • Excellent communication skills and ability to convey information and ideas.
  • Ability to read and understand directions on cleaning chemicals and use them safely and efficiently.
  • Weekend evening and holiday availability is a must.
About Us

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We offer highly competitive salaries, outstanding health benefits, extensive training and development programs, opportunities for promotion within the organization, and a positive team-based culture where people make the difference.

We are an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws. We maintain a drug-free workplace and expect all employees to adhere to our policies and procedures.