Room Cleaning Specialist

2 weeks ago


El Paso, Texas, United States Palette Hotels Full time

Position: Housekeeping Room Attendant - Palette Hotels

Job Overview:

The Housekeeping Room Attendant plays a crucial role in ensuring the pristine condition of guest accommodations.

Essential Skills and Qualifications:

 Strong service orientation, with a solid understanding of customer service principles.

 Excellent verbal communication skills, capable of effectively sharing information and ideas.

 Proficient in reading and comprehending instructions related to cleaning agents.

 Competent in utilizing cleaning products and equipment safely and efficiently.

*Availability for weekends, evenings, and holidays is essential.

Key Responsibilities:

 Receive room assignments from the Supervisor at the start of each shift.

 Ensure your cart is fully stocked and prepared for the day's tasks.

 Familiarize yourself with the proper procedures for entering guest rooms.

 Upon entering a room, position your cart appropriately to facilitate cleaning.

 Adhere to a systematic approach for cleaning both occupied and vacant rooms to ensure thoroughness.

 Inspect rooms for any damages to furniture and equipment.

 Immediately report any damages or missing items to your Supervisor.

 Return any found items from guest rooms or common areas to Lost and Found, documenting the date, location, and finder’s name.

 Conduct a final inspection of the room before leaving.

 Notify the housekeeping department once a room has been cleaned and its occupancy status.

 At the end of your shift, restock your cart and dispose of any trash and used linens to prepare for the next day.

 Address guest inquiries and provide assistance as needed.

 Report any suspicious activities or hazardous conditions to the Safety/Security Department.

 Offer guidance for guest and employee safety during emergencies.

 Carry out additional tasks as assigned by your Supervisor.

At Palette Hotels, we are committed to fostering meaningful careers in hospitality for our associates. We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, and a supportive team-oriented culture where every individual contributes to our success.

Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws. We maintain a drug-free workplace, prohibiting the use, possession, or influence of illegal substances or alcohol during work hours.



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