Front-of-House Team Lead

2 hours ago


Staten Island, New York, United States Filoncino Cafe Full time
About Filoncino Cafe

We are a fast-growing Italian bakery cafe with a passion for providing exceptional customer service. As a Front-of-House Team Lead, you will play a crucial role in ensuring our customers have a memorable experience.

Job Summary

We are seeking a highly motivated and organized individual to join our management team. As a Front-of-House Team Lead, you will be responsible for leading our service team, ensuring seamless operations, and providing exceptional customer service.

Key Responsibilities
  • Lead and manage the service team to ensure excellent customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain a clean and organized workspace
  • Collaborate with the kitchen team to ensure efficient service
  • Manage inventory and supplies to maintain a high level of service
Requirements
  • Exceptional interpersonal and communication skills
  • Ability to work independently and lead a team
  • Strong problem-solving and critical thinking skills
  • Ability to multitask and prioritize tasks
  • High school diploma or equivalent required
What We Offer

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply.


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