To-Go Specialist

4 weeks ago


Staten Island, New York, United States Miller's Ale House Full time

Job Summary: We are seeking a To-Go Specialist to join our team at Miller's Ale House. As a key member of our crew, you will be responsible for providing exceptional customer service to our guests via phone and in-person. You will greet guests warmly, utilize standard greetings and telephone etiquette, and ensure menu knowledge to address guests' questions and concerns.

Key Responsibilities:

  • Utilize standard greetings and telephone etiquette when addressing and speaking with guests via phone
  • Greet guests and delivery drivers in a warm and friendly manner
  • Ensure menu knowledge to address guests' questions, including food allergy issues, while ensuring order accuracy

Requirements: To be successful in this role, you must have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply.


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