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Telecommunications Customer Service Representative

2 months ago

Columbia, Maryland, United States START ASAP Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Telecommunications Customer Service Representative. As a representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our services.

Our company is a leading provider of telecommunications services, and we are committed to delivering high-quality solutions to our customers. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Promote our services and products to customers
  • Work collaboratively with internal teams to achieve business objectives
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills