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Customer Service Representative

1 month ago

Columbia, Maryland, United States Giant Food Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Giant Food. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities

* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Maintain a clean and organized store environment, including restocking shelves and tidying up the sales floor
* Support sales floor operations, including processing transactions and handling customer returns
* Collaborate with colleagues to achieve sales goals and improve customer satisfaction

Why Work at Giant Food?

At Giant Food, we are committed to providing our customers with the best shopping experience possible. We believe in building strong relationships with our customers and employees, and we strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

What We Offer

* Competitive hourly rate
* Opportunities for career advancement and professional development
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) plan with company match
* Paid time off and holidays

Requirements

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Ability to work a flexible schedule, including weekends and holidays
* Strong communication and interpersonal skills
* Ability to lift up to 50 pounds and stand for long periods of time

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and a cover letter, to our online application system. We look forward to hearing from you